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Phone Call Vocabulary & Phrases in English

Phone Call Vocabulary & Phrases in English

Effective communication is vital in both personal and professional settings, and phone calls are a significant part of our daily interactions. Mastering phone call vocabulary and phrases can greatly enhance your confidence and clarity when talking on the phone. Whether you’re making a business call, setting up an appointment, or catching up with a friend, here are some essential phrases and tips to help you navigate phone calls with ease.

Introduction to Phone Call Etiquette

Before diving into specific phone call vocabulary and phrases, it’s important to understand some basic phone call etiquette:

  • Greet politely: Always start with a friendly greeting.
  • Identify yourself: State your name and, if necessary, your company or organization.
  • Be clear and concise: Get to the point while being courteous.
  • Listen actively: Pay attention to the other person and respond appropriately.
  • End the call gracefully: Summarize key points and say goodbye politely.

Common Phone Call Vocabulary and Phrases

Starting the Call

  1. Making a Call:
    • “Hello, this is [Your Name]. May I speak with [Recipient’s Name], please?”
    • “Good morning/afternoon/evening, this is [Your Name] from [Your Company]. I’m calling regarding [reason for the call].”
  2. Receiving a Call:
    • “Hello, [Your Name] speaking. How can I help you?”
    • “Thank you for calling [Your Company]. This is [Your Name]. How may I assist you?”

Requesting Information or Action

  1. Asking for Someone:
    • “Could I speak to [Recipient’s Name], please?”
    • “Is [Recipient’s Name] available?”
  2. Leaving a Message:
    • “Could you please take a message for [Recipient’s Name]?”
    • “Please let [Recipient’s Name] know that I called and ask them to call me back.”
  3. Clarifying Information:
    • “Could you please repeat that?”
    • “I didn’t catch that. Could you say it again, please?”

Confirming and Arranging Details

  1. Confirming Information:
    • “Let me confirm that. You said [details], correct?”
    • “Just to be sure, your appointment is at [time] on [date], right?”
  2. Making Appointments:
    • “I’d like to schedule an appointment with [Recipient’s Name].”
    • “Is [time] on [date] convenient for you?”
  3. Agreeing to Arrangements:
    • “That works for me. Thank you.”
    • “I look forward to it. See you then.”

Handling Issues

  1. Expressing Concerns:
    • “I’m afraid there’s a problem with [issue].”
    • “I’m not happy with [issue]. Can you help resolve it?”
  2. Seeking Assistance:
    • “Can you please help me with [problem]?”
    • “I’m having trouble with [issue]. Could you assist me?”

Ending the Call

  1. Summarizing the Call:
    • “To summarize, we’ve agreed on [details].”
    • “Just to recap, you will [action].”
  2. Saying Goodbye:
    • “Thank you for your time. Goodbye.”
    • “Have a great day. Bye!”

For Commonly Used Telephone Phrasal Verbs in English you can check this blog https://engvarta.com/commonly-used-telephone-phrasal-verbs-in-english/

Advanced Tips for Phone Conversations

  1. Stay Positive: Always maintain a positive and friendly tone, even if the conversation is challenging.
  2. Take Notes: Write down important details during the call to avoid forgetting key points.
  3. Speak Clearly: Communicate your words clearly and avoid speaking too quickly.
  4. Be Patient: Allow the other person to speak without interrupting.
  5. Use Polite Language: Phrases like “please,” “thank you,” and “excuse me” go a long way in maintaining politeness.

Stay Connected with EngVarta

Enhance your English communication skills further by joining the EngVarta community! Follow us on social media for tips, resources, and engaging content to help you master English:

Download the EngVarta app from the Play Store and App Store and stay connected, stay motivated, and keep learning!

Conclusion

Mastering phone call vocabulary and phrases in English can significantly improve your communication skills. By using these phrases and tips, you can handle various phone conversations with confidence and professionalism. Remember, practice makes perfect, so don’t hesitate to use this phone call vocabulary in your daily interactions.

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5 Simple Tips to follow For Better Communication

Simple Tips to follow For better communication
Simple Tips to follow For better communication
  • In this blog, we’ll talk about 5 tricks which will help you to never run out of things to say in a conversion.
    Yes…..you can talk in English without pressurizing yourself keeping these points in mind.
    How often does it happen that we are talking about something, and turn silent the next moment?
    This might happen with you as well, right?

You just have to keep these 5 points in your mind and you will always find something to
pop up in your conversation.
Yes…
Are you guys excited? So lets start…

 

1. Reminds me of.
What you could do is look around yourself and say: hey this reminds me of ——- & then
fill in the blanks with something you see around. It could be anything around you – and that will keep the conversation going.

For example: if there are kids playing say – hey, this little kid looks like my nephew? Or he reminds of that cute boy from a movie which I watched recently?

Oh, this painting reminds me of my last trips to Manali. There can be many variations and it always will give you more things to talk about.

 

2. Ask open ended questions.
Let’s take an example to understand it.
If you ask someone “Do you like Delhi?” So the answer can be either “Yes, I like Delhi.” Or I don’t like Delhi.

But if you ask How do you like Delhi/ Tell me something about Delhi?
Where you ask “Why” – there is a probability that it will lead to a conversation.
Suppose you meet any teacher, then you can ask, ‘WHY DID YOU CHOOSE TO BE A TEACHER?’

 

3. Use revival question.
When you feel that you don’t understand anything and you suddenly start feeling what to say in certain situations, then this point will help you for sure.

USE REVIVAL QUESTION.

Suppose… you are in a new group…you don’t know anyone and after short introduction. You fail to keep the conversation going then….. You may ask HOW DO YOU PEOPLE KNOW EACH OTHER?

And for sure, some or the other story will come out about which you can talk.
Or on condition that it’s just a conversation between two people, then you can ask, ‘What’s your story?’ Everyone has some story to tell and also it’s an open ended question.

To those people whom you already know, even while talking to them you feel like, ‘What to say now?”

You can ask them about their future plans? What are they working on?

Everyone has some plans and want to make their life interesting- just give
them a chance to talk about it.

 

4. Give compliments.
You have to compliment something that you have noticed and you liked it?
Like someone’s hairstyle is looking decent then you could ask them “did you get a haircut?” Even if they didn’t, you may talk about what made you think so.

 

5. Flip the script.
You may take a pause while speaking & make a good eye contact.
It is very important that you give another person the opportunity to speak, or to ask something. If you still feel stuck or nothing to ask – try asking why or how did you feel about the last sentence that person talked about.

For example- If someone went to a museum yesterday, so you can ask,’ DID YOU ENJOY YOURSELF THERE?’

Or ‘awesome! Tell me something interesting about that place?
like the new things you discovered etc.

So friends if you keep these 5 points in your mind this will help your conversation going. But the secret to having a great conversion is to sharpen your skills with regular practice. So go ahead and start practicing these tricks with the friends or new people you’re meeting.

 

For Regular English Practice with Expert: Download EngVarta Mobile App

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Fastest Way to Improve English Communication – The Imitation Method

Fastest Way To Improve English Communication
Fastest Way To Improve English Communication
  • If you really think that listening to English songs can improve your English, or you can improve English by reading grammar books and newspapers, then you are totally wrong! Because this is a language, and you can only learn it by speaking it. The more practice you’ll do, the sooner you’ll start speaking English fluently and with confidence. We are going to share here an effective technique to improve your spoken English and this technique will help you to improve many aspects of spoken English and best part is that you don’t require anyone’s help in it. You must be thinking which technique we are talking about?

So, the effective technique which will help you in improving your spoken English in no time is:
Learning through imitation.

 

Imitation is ability to express your thoughts and ideas effectively without someone’s help. In simple words “To Copy”. We are not asking you to cheat, just listen and act. In this technique all you need is yourself and a speaker to whom you want to copy. You can imitate from many things like movies, news channels or any TV series. Anything you listen just try to imitate.

 

Let’s take an example-

We humans have to be responsible towards the environment. You have to imitate in the exact way as the expert in the video does. All you have to do is start imitating from small sentences you listen from any source of speaker you like. They could be any actor, news reader or any youtuber.

 

Once started with the small sentences you can move toward the complex one and try to use it in your own sentences. One more thing which you could do is to wait for the speaker to complete the sentence and then imitate in the same way, with the exact pronunciations. This will also help you to upgrade your vocabulary and polish your communication skills with right pronunciation.

 

It is called Implicit learning- this is the activity of learning something in an incidental manner without awareness of what has been learned. With this technique, you will not even know and you will learn a lot. Just like kids learn, slowly and gradually you can start imitation for simple sentences and move towards the complex ones.

 

If you practice this technique daily, you will definitely improve your communication skills.

 

And from the next time, whenever you watch any movie or YouTube video then remember to use this technique. And while practicing this technique you will improve your spoken English gradually.

 

For Regular English Practice with Expert: Download EngVarta Mobile App

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Your Guide to Improving Your English Communication Skills

THE ULTIMATE GUIDE TO IMPROVE ENGLISH COMMUNICATION SKILLS
THE ULTIMATE GUIDE TO IMPROVE ENGLISH COMMUNICATION SKILLS

  • There are people who find it very difficult to express their emotions using words. They lack communication skills and fail to speak their minds.

  • If you find it difficult to communicate your thoughts and feelings in front of the people, then there is an easy fix. You can improve your communication skills using some handy tips and a little practice.

Here are some effective tips on enhancing the communication skills based on the problem you’re facing :

1. When you find it difficult to express what’s in your mind

When you have many things in your mind but find it hard to speak them up, it can hamper your mental well-being. There are several reasons behind not being able to speak in front of people. Often times, our minds are clouded with a lot of things.

 

When we stand in front of people, we often experience a lot of emotions like excitement, anxiety, and sometimes, fear. This keeps us tongue-tied. The nervousness grips and we fail to find the correct words to convey our thoughts. And it creates a difficulty in expressing the feelings.

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Here is how you can deal with it:

  • Clear your mind : Before you speak, you must be clear about what you actually want to communicate. Being clear about your ideas give a great confidence boost.
  • Imperfect is perfect : Don’t be harsh on yourself. Accept the fact that no one is perfect and hence, you are also allowed to make mistakes.
  • Be clear and open : People who are weak at expressing their emotions can screw-up a conversation. They rattle while speaking and speak out irrelevant things giving way to misunderstandings. Free yourself from all the fears and be open while having a conversation. Do not hesitate and speak what you truly believe.
  • Do not fear the crowd : Many people dread the crowd surrounding them and hence, could not speak. If you too feel the same, presume that you are alone in the room. Try to ignore everyone and speak what you feel.
  • Revision is a must : Revising what you want to speak is the best thing that you can do for yourself. Revise the conversation in your mind.

2. When language is the problem

Many people effectively speak their heart in their native languages, but when it comes to speaking in English, they find themselves in a tight spot. If that defines you then keep reading for the simple Tips you can follow to fix this problem:

 

You and me both are aware that English is an universal language and in this fast moving world you’re expected to communicate fluently in English for professional growth in career or a status in society.

 

An inability to speak English doesn’t just hamper the person in his personal life but also in his professional life. Also, there are people who know English well but could not communicate in English. They understand the grammar, they have a good vocabulary, they can write English but when it comes to speaking, they fail.

 

If you are the one who always finds it very difficult to understand or speak English or you are the one who knows English but find it difficult to communicate in this language, here is what has worked for me in the past:

 

    • Think in English : Even when you are deep in your thoughts, shun your native language and think in English. This would be the stepping stone for you in your efforts of communicating in English. Watch this video on how to start thinking in English :
  • Be your practice partner : Once you begin learning English, eradicate every other language from your day-to-day conversation, first with yourself, and then, with other. Be your practice partner in the initial days. Talk to yourself loudly in English. Stand in front of a mirror and practice speaking in English. You can select a topic and start speaking on it before the mirror. Pay attention to every single word that you speak. This is the best way to improve your English communication skills and develop public speaking skills.
  • Listen to English : Watch English movies and series. Take help from the YouTube channels. Repeat what you hear. This will also improve your communication skills in English.
  • Sing English songs : When you begin to learn English, everything must be in English. Wear your headphones and play some English music. Try to sing along.
  • Read magazines and blogs : Read English magazines and online blogs. They use easy English which will help you to understand the basic words at the initial stages. You must also develop a habit of reading English books of your interest. You must read English content as much as possible.
  • Build your vocabulary : Learn new words. Once you are done with the basics of English language, it is the time for taking a step further. Read novels and find out new words. Underline them, find their meaning and memorize them. There are many vocabulary books that could help you in building a strong vocabulary.
  • Learn sayings and phrases : Learn the phrases and sayings as they create an impact while speaking. Practice speaking them out louder.
  • Use EngVarta : The technology has touched every aspect of our life and you can use it while learning English as well. There are many amazing mobile applications that help the beginners to learn English effectively. But EngVarta is one the best apps when it comes to learning communication skills. You can download the app in your iPhone or android phone and learn English anytime and anywhere. Using EngVarta App, you can connect with a live English Expert( who can be an HR, English Teacher, Professor, Business Professional). Theses Expert will help you to remove hesitation and speak in English fluently. This is the best application for you if you know English and proper use of grammar but are only hesitant in speaking it in front of people. The English experts at EngVarta go extra miles in evoking a confidence in you while you speak English.
    All you need to do is connect to the experts via the app and spend a little time with them. You need not to move out from the comfort of your home. EngVarta allows you to improve your communication skills sitting on your couch. What else could you ask for?
  • Practice for specific occasions : If you are learning English for some specific purpose like for an interview, you must keep that as your prime focus from the beginning. Practice the language in a way that could help you to crack the interview. Even while practicing in front of the mirror, imagine that you are giving an interview. You could practice them with a friend or you could use Engvarta app & practice interview role play with an English expert as well ( I would recommend this method because that will help you build confidence when you will speak with a stranger compared to your friend and also the experts can guide you and give you additional tips to make your interview better. ) Regular practicing an interview will not just improve your English speaking skills but will also help you to be comfortable on the day of the interview.

With these tips, you are just a month away from a confident and fluent English communication.

Implementing these tips and tricks will set you on the path to speaking better english. Remember above all these tips – the key to becoming fluent & improving communication is regular conversation practice in the right environment. Therefore start putting these tips in action and also start using EngVarta app if you’re serious about improving your english communication.

**EngVarta is a Paid Service for Serious Candidates only. It’s a not a Chat service. Here you will get connected with fluent english experts. And these experts are Paid professionals. Consider its like your offline english tutor but now you can connect with this english tutor any time you want to practice english.

 

For Regular English Practice with Expert: Download EngVarta Mobile App

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3 Tips that actually gets you better in English communication

Steps to get better in English communication
Steps to get better in English communication

  • “Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer

  • Here are 3 tips from our top experts at EngVarta that will help you improve your English communication.

1. Stop translating and start feeling:

Did you ever wonder how and why you speak in Hindi so fluently? It’s because you think and feel in Hindi. You simply listen to what people around you speak.

Right?

Now, when you talk in English, you start translating your native language to English in your mind. It’s a very hectic process for your brain. This is what you need to stop doing and instead of translating, start feeling and thinking in English.

It’s all about your mindset. You need to set your mind on ‘Stop translating and start feeling’. Tell your mind not to translate and instead start feeling English the way you feel Hindi.

We all know that we have a monkey mind that keeps on talking in our head. It is a person inside you and with that person, you’re always having a conversation in your language. Maybe you’re doing all your conversations with your monkey friend in Hindi right now. You need to start doing it in English. And at this stage don’t worry about making mistakes or correcting grammar, etc. Remember do it like kids. Maybe you speak wrong English but don’t worry about it. There are many ways to correct and improve it once your mind is set.

So, by doing your chit chat in English with your monkey mind, you are creating the right environment for your brain to learn English.

Improving your English communication is just like how you take on your fitness program, where you need intense focus and positive mindset to stay fit and get the physique you want. Learning to speak English fluently can’t be done in one day. It takes time and requires regular practice.

Just don’t give up, be consistent and keep practicing it every day.

2. Add 5 new words every day to your vocabulary:

I am going to take that analogy of fitness program here again with your English learning goal. When you go to the fitness center, you’re 1-hour activity in the fitness center isn’t that important than what you do and eat for the rest 23 hours of your day. That is what make you achieve your goals faster. So here comes your diet program because what you eat is very important.

Same way when it comes to learning English, it is very important that you are on the right diet and your diet here is to learn 5 new words every day to improve your vocabulary and use those words in your regular conversation.

If you don’t have somebody to talk with in English, you can write your conversation/thoughts by using those words or you can also record your voice to check if you’ve pronounced the word correctly.

If you want to know where are you making mistakes in your communication and want to make improvements, you can ask one of your friends to listen to your recording, review your writings or even you could talk with them. Now if you’re worried your friends might judge you & you’re not comfortable to be vulnerable with them, then just connect with a friend at EngVarta who happens to be an English expert as well. Even I would recommend going this way first because remember, the mindset is very hard to build and once you have built it, I don’t want shame or someone’s judgment taking that away from you.

3. Jog/Practice (Put your Knowledge to practice):

If I ask you on the very first day of your fitness training to do 30 push-ups and you enthusiastically say …… Okay! Let’s do it and you started doing.

Great! I am your coach here and I am counting…. 1, 2, 3, 4, 5,… So on…

(After 12 push ups)

Oh God! It’s too painful…..

You feel like giving up after 12 push ups and there you say: I can’t do anymore!

Oh No! What happened to you after 12 pushups? You don’t have enough strength?

Right?

Now if I ask you to keep on doing it on a daily basis, then what will happen after a month?

You’ll be able to do 30 push-ups or even more very easily.

Why?

Because now you’ve got enough strength and that’s how you build your stamina.

Same thing applies when it comes to your English communication. You need to practice speaking English daily to improve your communication skills. All I want you to do is to speak in English with a new person every day. Whatever words you are learning, call the random person, talk with him/her and use those words. Take the critics, listen to feedbacks and improve. Keep on doing this for a month and I bet, you will see improvements.

Now you’re wondering how to find a random person to speak in English every day, And why a random person? I can talk with my friend or my brother.

So here is another tip :

Doing it daily is important because you gotta build strength, but doing it daily with a new person is as important. And here is why :

Did you ever notice you get super comfortable with your friends and family. And it’s easy to say things and communicate with them. But that’s not what happens when you go for that job interview or meet someone and there you need to talk in English. That new person with whom you need to communicate is a total stranger & it gets weirder when that person doesn’t care about your knowledge but instead how well you communicate in English.

Hey listen, you been practicing English with your friends and family so far. So your mind is not ready to carry on a conversation in English with a stranger in a comfortable way. You start sweating, panic starts and then you lose control over what you speak or you get quiet for a long time and that makes a bad impression. So the takeaway here is that you’re not ready to communicate in English with strangers.

So in your practice, what was missing? That Stranger was missing.

You need to bring a nice stranger to practice English every day. The good thing is, you don’t need to go on a hunt for a stranger every day. Just call EngVarta and it will find you a nice stranger (verified) who speaks English and is ready to help you improve your communication.

Now there it is – Your English fitness program. Follow the 3 Steps & let me know how it works for you in the comments.

Ps: Don’t forget to share what you found useful.

 

For Regular English Practice with Expert: Download EngVarta Mobile App

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